Shipping policy

International Shipping

For deliveries outside Hungary, shipping costs are determined based on the destination country.

Orders are delivered internationally by GLS General Logistics Systems Hungary Csomag–Logisztikai Kft. or DHL Express Magyarország Kft.

Upon receipt, the Buyer is responsible for checking the package for any visible damage. If the goods arrive damaged, the courier must record this in a report. The Seller only accepts complaints in this documented form.

Shipping costs are always borne by the Buyer.

Shipping costs shall always be borne by the Customer, who shall also pay the shipping fee.

The fees and time of shipping abroad are basically vary by country of destination.

Zone 1

  • Romania, Czech Republic, Poland, Austria, Slovenia, Croatia
  • Standard EU Shipping (2-4 working days): €4.99
  • Free shipping on orders over €250

Zone 2

  • Italy, France, Germany, Belgium, Netherlands, Denmark, Spain, Sweden, Portugal, Greece
  • Standard EU Shipping (2-4 working days): €7.99
  • Free shipping on orders over €250

Zone 3

  • Slovakia
  • Standard EU Shipping (1 working days): €4.50
  • Free shipping on orders over €120

All other EU Countries

  • Luxembourg, Liechtenstein, Bulgaria, Switzerland Shipping (2-4 working days): €19.99
  • Lithuania, Latvia, Estonia, Malta, Norway, Finland Shipping (2-4 working days): €19.99
  • Vatican, Monaco, United Kingdom, Northern Ireland Shipping (2-4 working days): €22.99
  • Free shipping on orders over €250

Canada, United states, Australia

  • Canada Shipping (2-4 working days): €24.99
  • United States Shipping (2-4 working days): €24.99
  • Australia Shipping (3-9 working days): €34.99

In case of shipping abroad, the Customer shall be responsible to pay any custom or other taxes in the destination country and to be informed thereof in advance (e.g. payment terms, applicable procedure, amount).

FULFILLMENT TIME

The time of fulfillment is the date on which the ordered product is dispatched to the Buyer. In general, the Seller ships the ordered goods within a maximum of 48 hours, excluding weekends. Orders placed after 2:00 PM on the last working day of the week will be shipped no earlier than the first working day following the weekend.

In cases of high demand, the dispatch of the ordered product may require a longer processing time.