General terms and conditions

By using and browsing our webshop you automatically agree that you have read and accepted our Terms and Conditions of Use.

In case of not accepting it you are not allowed to use our webshop!

E-commerce Terms and Conditions

We are:

  • Company: Best Beauty Kft
  • Company registration number: 07-09-025977
  • VAT registration number: HU25285541
  • Our address is:
  • City: Székesfehérvár
  • Street: Bátky Zsigmond utca 4 9/34
  • Postcode: 8000
  • Hungary
  • We can be contacted at:
  • +36/70-610-4850
  • info@bestlashespro.com
  • Contact Person: Renata Fodor-Csuti

Our products: Our webshop offers beauty products and tools for eyelash extension, eyelash building and eyelash lifting. Our products may be slightly different from the pictures saw on the webshop.

Our products only can be ordered through the software of the webshop. The prices does not contain the fee of delivery. Our products can be ordered with delivery.

Method of payment

You can pay with credit or debit card online.

Registration

Registration is not a precondition of shopping. Its advantage however is that you won’t have to give your data again in case of a new order, and you also can check your orders and change or delete your personal and shipping data.

Please pay attention when giving your data therefore the shipping can work without problems.

Ordering process

  1. Click on „Add to cart” button at the product. When the product is in the cart, you can see its content.
  2. To continue shopping click on the button „Continue shopping”, therefore you get back to the webshop.
  3. Repeat the same process in case of every products you want to buy.
  4. When every products you wish for are in the cart, click the Cart icon. You can delete products from the cart or even change their amount by modifying the number in the line.
  5. Click to the button „Next” to continue the ordering process. Now you can define methods of shipping and payment, and then you have to type your shipping and personal data.
  6. After giving all necessary data you can finish your order by clicking on button „Place order”.
  7. Your order became valid when and if you get a confirmation e-mail.

Guarantee

Our company undertake a period of guarantee as it is determined in local law. Any other type of guarantee period can be seen on product description.

In case of the received product has any problem or damage, our company shall replace them to a new one for free, or if there is no way to replace it then repay it. Damages of shipping can be accepted as a cause if a record was made about it during the takeover. Our company replace products only if they are proven to have problems.

Our company undertake 12 month guarantee period for the products. The beginning of this period is the date of the invoice, and if there is no guarantee paper attached to it then the invoice itself provide the guarantee period.

You can use the guarantee or report any problem through direct message or phone. Your demand for guarantee needs to contain your name, the product description (size, color), description of the problem and the number of invoice.

Our company fulfills the consideration of your demand in a few days. If your demand is considered to be right our company replace the product to a new one or repay its price.

You are not allowed to use the guarantee if the damages are caused by

  • not appropriate storing
  • not paying attention to the product description and company’s prescriptions
  • not using it in an appropriate way
  • external influences, harms

Right to cancel contract

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the Goods (or, in the case where you have ordered multiple Goods as part of one order, 14 days from the day on which you acquire, or a third party other than the carrier, acquires physical possession of the last item of the order).

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery for Goods.

It is required to return the products in a good condition and in its original package. You are not allowed to practise your right without the invoice or in case of damaged products.

In case of cosmetic or hygienic products you only can demand cancellation if the package is still unopened.

In case of receiving damaged or deficient product or other than you have ordered, please inform us and we will replace them for free.

Process of cancellation

If you would like to practise your right of cancellation you can do it through e-mail or post letter, and you need to refer the product name and order number.

You are required to return the product to us. You will have to bear the costs of returning the Goods.

You are only liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.

The following 30 days the price of the product will be paid back.

Responsibility of our company

Our company does not take responsibility for the mistakes on our website and for the truth of the information. Our company have the right to stop or suspend its service or delete the website content without any reason and without note to you. We also have the right to partly or fully vary services and contents.

We do not take responsibility for the damages caused by stopping or suspending our services or deleting our contents.

Customers’ responsibility

Customer agrees that by placing (an) order(s) he/she automatically accepts this contract and by not keeping any of these points he/she can entitle conviction.

Customer shall overtake the ordered products as it is defined in this contract. If the shipping is not successful because of the Customer, he/she shall reimburse for all the additional charges. In this case our company provide an invoice of these charges.

Personal data

Our company use the customers’ personal data as it is determined by lawmakers. We use and store personal data for the purpose of fulfilling the contract, prove its preconditions, and for giving it to third parties (delivery service). Third parties do not have the right to store, use or give away personal data. We may inform customers about discounts using their shipping address.

During browsing our webshop technical information may be recorded (such as log files, IP address, date, URL of the sites), that can not be use for identify the customer and only aims statistical purposes. The system stores data in the form of cookies, that are not be able to use to identify customers and only valid during visiting the site.

To use the system of this webshop you need to accept cookies. Without accepting them some function may not work.

About the ordered products an invoice will be made, which can be held as determined by lawmakers.

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